Rapid Lateral Flow Test: General Test
✓ Rapid Lateral Flow Antigen Test
✓ Pre-Departure Test
✓ Test at Home or your Hotel – in the UK or Abroad.
✓ Results & Certificate within 8 hours
About this test
Who should take this test?
- Rapid Lateral Flow Antigen Test: General & Pre-Departure
- If you require a pre-departure test or if you are concerned that you may have contracted Covid-19.
- From Tuesday 7th Dec 2021 all passengers must undertake a pre-departure test within 48 hours of return to the UK.
- Test kits available for next day or same day delivery.
- For both adults & children.
When will I get results certificate?
- Results certificate within 8 hours.
🎄 Christmas Opening Hours: 25th December: Lab Closed. 🎄
Pre-Departure Travel Certificate
- ZoomDoc provide a certificate that can be used for travel purposes as part of pre-departure requirements. Always check with your airline with regards the latest guidelines.
What is Included?
✓ CE marked Lateral Flow Antigen Test Kit
✓ Government Listed Provider
✓ Recorded, next working day delivery of your test kit (if booked before 3.30pm Mon-Fri)
✓ Same Day Delivery available across London
✓ Certificate within 8 hours
✓ Patients emailed with results & certificates
✓ Analysis of all results by a ZoomDoc Doctor
Christmas / New Year Lab Opening Hours
24th December: 9am – 4pm
25th December: Closed
26th December: 9am – 4pm
27th – 30th December: 9-am – 6pm
31st December: 11am – 4pm
1st January: 11am – 4pm
2nd January: 9am – 4pm
Royal Mail Deliveries may be delayed during the Christmas & New Year holidays
When to test
Taking your Tests
You can take this Lateral Flow Test at any point during the next 12 months. If you are taking it pre-departure for travel purposes – please ensure you take your test within the time frames advised by your airline.
Activate your test as per the instructions within your test kit box.
Results certificate emailed within 8 hours.
Frequently Asked Questions
What will happen after purchase of a test kit?
After purchase of your test kit, it will be immediately dispatched to your home or office. After it arrives, you must activate the test with the details of the patient undertaking the test. There are full instructions on the test kit box
What will happen if I do not activate my test kit properly?
Unfortunately if your test is not correctly activated we will be unable to contact you with your results. If you feel that you haven’t correctly activated your test kit you must contact us as soon as possible.
Are ZoomDoc a UK Government listed provider?
Yes. ZoomDoc are listed on the UK Government website to provide day 2 tests. We work alongside Salient Bio laboratories to provide Day 2 tests.
I’ve activated and taken my test, now what?
Take your test as per the instructions within your test kit box and upload a picture of your lateral flow test. Once we have received your uploaded results - you will be provided with a certificate.
What is my Lateral Flow bar code?
The Lateral Flow Bar Code is listed on your test cassette and should be used at the time of activation.
What do I need to do before taking my test?
Please wash your hands thoroughly. Ideally you should not take your test in close proximity to others, make sure you sanitise the area in which you take your test e.g. tables, mirrors etc.
Will the swab hurt?
You will need to take samples from both your throat and nostrils. This can feel uncomfortable, you may feel like gagging but you should not experience pain. Do not insert the swab any deeper if you begin to experience strong resistance or pain.
When will I receive my results?
We aim to have your results certificate to you via email within 12 hours of activation.
Which tests do ZoomDoc use?
We use Healgen Rapid COVID-19 Antigen Self Tests that are approved by the MHRA.
What if my swab test is positive?
If you test positive:
1. You must immediately self-isolate for 10 days.
2. ZoomDoc GP will call to discuss your result.
3. UKHSA will send you a free confirmatory PCR test.
3. You must contact / call 119 who will advise you on the next steps to take.
Do you issue certificates?
Yes. We provide a copy of your results and a certificate.
The certificate is the laboratory certificate which confirms your full name, date of birth, the date and time the sample was taken, in addition to your result.
”At ZoomDoc, we have supported thousands of patients during the Covid-19 pandemic with our efficient and reliable testing services. Our amazing 5 Star Trustpilot reviews are testament to the high quality service that our team of Doctors provide. These Lateral Flow Tests can be activated and used at any point for either general testing or pre-departure testing. We provide a certificate with every test result. “
Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.