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Fit-to-cruise medical certificate


Same-day fit-to-cruise medical certificate, required to confirm you are fit to travel by cruise ship.

No appointment, upload video evidence - QR code confirmation - Same-day letter

In stock

In stock   |   Free Delivery

About this medical letter

Fit-to-cruise medical certificate

Fit-to-cruise medical certificate

If you’re planning to take a voyage on a cruise ship to the Arctic or Antarctic, on an expedition, or if you are pregnant – you may require a fit-to-cruise certificate confirming that you are fit to travel.

 Our doctors can provide you with a same-day medical certificate that will confirm you are in good health and have no conditions that should prevent travel. No appointment is needed – simply apply online.

What will I receive?

You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:

  • Your name and date of birth.
  • A statement confirming that you are in good health and fit to travel.
  • Signature and authorisation by one of our GMC-registered UK doctors.
  • Contact details of ZoomDoc Health with a QR code enabling a verification check.

Please note: Our fit-to-cruise medical certificate expires 90 days after the date of issue.


How to get a Fit-to-cruise medical certificate online with ZoomDoc

Upload a video

Upload by 9pm for same-day service. This should be a 30 second – 1 minute video + your digital Summary Care Record.

Doctor validates evidence

Our doctors will look over the evidence you provide.

same day turn around

Receive your letter, same day

You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.


What will I need to supply?

To allow us to assess your condition and issue a medical certificate, we will require the following information:

  • A photo of your passport or driving license
  • Your completed online medical form
  • Your digital Summary Care Record
  • A 30-second to 1-minute video explaining why you need the certificate
  • The name of your cruise ship and your destination
  • Details of your regular Doctor (if you have one)

Medical letter for cruise cancellation

Depending on the refund or cancellation policy of your cruise providers, you may be able to supply evidence that you are unfit to cruise so you can alter your travel date or cancel entirely.

ZoomDoc’s online doctors can determine whether you are fit to travel on a cruise ship, and can provide certificates that explain if you are no longer medically fit for a cruise. 



When to test


Cannot recommend enough

Cannot recommend enough, was advised my GP could take over 28 days to come back with a travel letter but I was going on a cruise in 7 days, within an hour I had a note to say I was fit to board the cruise and plane being 23-24 weeks pregnant, without these guys I would have lost thousands.
Date of experience: July 16, 2022

Shauna Pick, GB

Friendly, helpful team

We had struggled for several weeks to find a medical facility to review our health details and confirm us as fit to travel on an Antarctic cruise. We rang ZoomDoc this morning and by this afternoon we were able to submit our health forms. The team were very friendly and really helpful.
Date of experience: January 20, 2023

Marcus McDonald, GB

Needed a "Fitness to Travel"

My wife and I needed a medical certificate to go on a cruise to Antarctica with Hurtigruten in October. We found out quite late that our surgery has a policy of not signing these type of forms. My doctor was prepared to provide a letter saying the information in the cruise line's form was accurate but couldn't sign the form. ZoomDoc created a service to meet our needs at very short notice (within hours) and at a very reasonable cost.
Date of experience: September 16, 2022

Jay Perrett, GB

Medical Screening Form for a cruise...

I needed a Medical Screening Form signing for the travel company Hurtigruten before I would be allowed to go on a cruise to Antarctica. My GP will not sign any private forms and it was proving difficult to find a solution. I contacted ZoomDoc and they completed the forms within a day even though it is not a service listed on the website. A couple of phone calls sorted it all out.
Date of experience: November 24, 2022

Michael Beetlestone, GB

Frequently Asked Questions

  • What will happen after I purchase a fit-to-cruise medical certificate?

    After purchase, we will provide you with your unique certificate booking reference number, which will allow you to upload your medical evidence.

    Once uploaded, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.

    Once validated, we will send your fit-to-cruise medical certificate to you by email and SMS.

  • What medical evidence do I require?

    We will require you to:

    ✓ Upload a photo of your passport or driving license

    ✓ Complete a medical questionnaire

    ✓ Upload your Summary Care Record

    ✓ Upload a short video (on your mobile) explaining why you need the certificate

  • Why are there QR codes on medical letters and certificates?

    Our medical letters and certificates have QR codes that can be scanned to verify the document's authenticity.

    Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.

  • Do you provide refunds?

    We only provide full refunds if we are unable to provide a medical certificate.

    Once our doctors have provided a medical certificate, we are unable to process a refund.

  • When will I receive my medical certificate?

    Our team will review your evidence and provide you with your certificate on the same day that evidence is uploaded (between 9am and 9pm GMT, 7 days a week).

  • Who signs the fit-to-cruise medical certificate?

    Our UK doctors at ZoomDoc Health sign your fit-to-cruise medical certificate.

    We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.

  • Are you able to sign any additional forms that my cruise ship company requires?

    If you require any additional forms to be completed after we have confirmed your fitness to cruise, this can be undertaken for an additional payment of £25.

    Once you have sent us your pre-filled additional forms, our doctors can review, sign and stamp them prior to sending them back to you.

  • Do you need a medical to work on a cruise ship?

    Any crew working on a cruise ship will; be subject to medical, physical, and mental health examinations to determine their ability to keep a ship or seafaring vessel running safely and efficiently. All crew members on a ship have a vital role to play in the safety of the vessel’s passengers. As such, maritime authorities require all staff to satisfy certain examination conditions to ensure they can safely perform their duties, and are fit to undertake emergency procedures should they be required.

    Contact us once you've found out what documents you need and we'll be sure to help.

Get in touch
We’re happy to help

If you have any queries please check our list of frequently asked questions or get in touch with one of our experts who will be happy to help.

”Our amazing 5-star Trustpilot reviews are testament to the high quality of service that our team of doctors provides. When heading off on certain cruise ships, there are some increased risks involved, especially if you are travelling to a remote location. Our team of doctors will review your medical information prior to providing a certificate of good health for your cruise ship adventure. In addition, our medical certificates all have QR codes, which makes it easy to confirm their validity when provided to your cruise ship or holiday company.“

Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.

In stock

In stock   |   Free Delivery