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University, college and school sickness letter


Same-day university, college and school sickness letter, required to confirm sickness or a health condition and its impact on your studies.

No appointment, upload video evidence - QR code confirmation - Same-day letter


In stock

In stock   |   Free Delivery

About this medical letter

Doctors note for University, college and school.

University, college and school sickness letter

If you have been sick, or you have a health condition that has affected or may affect your studies, your university, college or school will require a sickness letter as evidence of mitigating circumstances.

Our doctors can provide you with a same-day medical letter that will confirm your health condition and related absences, as well as whether this condition is ongoing or resolved. No appointment is needed – simply apply online.


What will I receive?

You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:

  • Your name, date of birth and details of your university, college or school.
  • Your sickness or health condition and its impact on your studies.
  • When symptoms started, if they are ongoing or if you are now recovered.
  • Signature and authorisation by one of our GMC-registered UK doctors.
  • Contact details of ZoomDoc Health with a QR code enabling a verification check.


How to get a University, college and school sickness letter online with ZoomDoc

Upload a video

Upload by 9pm for same-day service. This should be a 30 second – 1 minute video describing your symptoms or condition.

Doctor validates evidence

Our doctors will look over the evidence you provide.

same day turn around

Receive your letter, same day

You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.


What will I need to supply?

To allow us to assess your condition and issue a medical letter, we will require the following information:

  • A photo of your university or college ID, or passport
  • Confirmation of when your sickness or condition started
  • Whether your sickness is ongoing, or you are now recovered
  • A 30-second to 1-minute video describing your symptoms
  • The name of your university, college or school
  • Details of your regular Doctor (if you have one)




When to test


Easy to use service

I used ZoomDoc for a medical university letter. The service was very easy to use. I filled out the questionnaire, recorded and uploaded a video from my phone explaining my circumstances and why I needed a letter. I provided a copy of my university ID. A few hours later I received a signed medical letter. It was accepted by my University, so I was happy.
Date of experience: August 03, 2022



Purchased the service for a letter required by my university as my GP told me I'd have to wait 6 weeks. The process was straightforward and I received my letter on the same day.
Date of experience: December 15, 2022

Tee Nguyen, GB

Highly recommended

I'm not going to lie, I was definitely sceptical. I got my letter in around 40 minutes and it was accepted perfectly by my university and was cheaper than a letter from my normal GP. I'd definitely recommend this service to anyone.
Date of experience: October 21, 2022

Blooberries, GB

Quick and efficient service for...

Quick and efficient service for university letter, produced in the same day after a short video explaining symptoms and upload of medical evidence. Glad I learnt about ZoomDoc as my GP's turnaround for a private letter was 2 weeks and ZoomDoc managed to sort it out for me ASAP. All in all a great device and would definitely recommend for letters at short notice.
Date of experience: November 28, 2022

Hashim, GB

Frequently Asked Questions

  • What will happen after I purchase a university, college and school sickness certificate?

    After purchase we will provide you with your unique certificate booking reference number, which will allow you to upload your medical evidence.

    Once uploaded, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.

    Once validated, we will send your university, college and school sickness certificate to you by email and SMS.

  • What medical evidence do I require?

    We will require you to:

    ✓  Upload a photo of your university or college ID, or passport

    ✓ Complete a medical questionnaire

    ✓  Upload a short video (on your mobile) explaining why you need a university, college and school sickness certificate

  • Why are there QR codes on medical letters?

    Our medical letters have QR codes that can be scanned to verify the document's authenticity.

    Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.

  • Do you provide refunds?

    We only provide full refunds if we are unable to provide a medical letter.

    Once our doctors have provided a medical letter, we are unable to process a refund.

  • When will I receive my medical letter?

    Our team will review your evidence and provide you with your letter on the same day that evidence is uploaded (between 9am and 9pm GMT, 7 days a week).

  • Who signs the university, college and school sickness certificate?

    Our UK doctors at ZoomDoc Health sign your university, college and school sickness certificate.

    We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.

  • What can I use this medical letter for?

    Our medical letters can be submitted to any university, college or school as evidence of a health condition.

    They will explain the reasons for your absence, or mitigating circumstances that may have affected your studies, an exam or a piece of coursework. 

Get in touch
We’re happy to help

If you have any queries please check our list of frequently asked questions or get in touch with one of our experts who will be happy to help.

” Our team at ZoomDoc have simplified the process of accessing medical letters to support students who have been unwell and require proof of illness or a medical condition.

Having provided thousands of letters for students across both the UK and abroad, our team of doctors are here to help. Our doctors will often follow up with a call and some further advice, so that you hopefully get better quicker.

Students should not be impacted by an episode of ill health, especially when it comes to their future. A simple doctor’s note can provide proof to universities and colleges if you feel that you have not performed to the best of your abilities due a medical condition or illness.

All our medical letters have QR codes on them, so they can be verified when provided to your university, college or school.“

Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.

In stock

In stock   |   Free Delivery