Disability medical letter
Availability: UK and International
Same-day disability medical letter, required to confirm a disability and its impact on your day-to-day life.
About this medical letter
Disability medical letter
If either you or your child has a disability, you may require a medical letter as evidence of your condition when arranging support and access, including housing applications, airport assistance, and access to events and theme parks.
Our doctors can provide you with a same-day medical letter that will confirm your disability and its impact on your day-to-day life. No appointment is needed – simply apply online.
What will I receive?
You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:
- Your name and date of birth.
- Your medical disability and how it affects you.
- Signature and authorisation by one of our GMC-registered UK doctors.
- Contact details of ZoomDoc Health with a QR code enabling a verification check.
How does it work?
Following the purchase of your disability medical letter, you will be asked to complete a short online form. This includes uploading a 30-second to 1-minute video to explain your disability and how it affects you.
Your evidence is then reviewed by our doctors, prior to issuing you with your medical letter. If our doctors have any further questions, they may give you a quick call.
Accepted worldwide, this digital PDF letter is signed by a UK-registered doctor and includes a QR code enabling verification.
Our simple online process:
What will I need to supply?
To allow us to assess your condition and issue a medical certificate, we will require the following information:
- A photo of your passport or driving license
- Your completed online medical form
- A 30-second to 1-minute video explaining how your disability affects you
- Your digital Summary Care Record or a doctor’s letter confirming your medical disability
- Details of your regular NHS GP (if you have one)
When to test
I requested a disability letter at around 10pm at night to help with a blue badge application as the waitlist for letters with my GP was weeks. Zoom doc completed my request by 9:30am the following morning.
Date of experience: December 06, 2022
Timely review & response upon...
Timely review & response upon submitting the required documents. The most inspiring is responding to telephone calls.
Date of experience: December 15, 2022
Ponnuswamy Lakshmanan, GB
I needed a letter for my assistance dog so that I could be allowed access, ZoomDoc was super helpful and got me my doctor's note ASAP. Thank you :)
Date of experience: December 20, 2022
Very efficient, got the result the same day, great communication and very helpful all the time. I have a disability and I must say I am very happy the way I was treated. Great customer service. Recommended 100%. Thank you!
Date of experience: March 19, 2022
David Sanchez, GB
Frequently Asked Questions
What will happen after I purchase a disability medical letter?
After purchase we will provide you with your unique certificate booking reference number, which will allow you to upload your medical evidence.
Once uploaded, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.
Once validated, we will send your disability medical letter to you by email and SMS.
What medical evidence do I require?
We will require you to:
✓ Upload a photo of your passport or driving license
✓ Complete a medical questionnaire
✓ Upload your digital Summary Care Record or a doctor’s letter confirming your medical disability
✓ Upload a short video (on your mobile) explaining why you need a disability medical letter
Why are there QR codes on medical letters?
Our medical letters have QR codes that can be scanned to verify the document's authenticity.
Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.
Do you provide refunds?
We only provide full refunds if we are unable to provide a medical letter.
Once our doctors have provided a medical letter, we are unable to process a refund.
When will I receive my disability medical letter?
Our team will review your evidence and provide your letter on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).
Who signs the disability medical letter?
Our UK doctors at ZoomDoc Health sign your disability medical letter.
We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.
”We understand that confirming and proving you or your child has a disability is not always that simple. Our disability medical letter will confirm the disability and how it affects you or your child from day to day. Our medical letters all have QR codes, which make it easy to confirm validity when provided to airports, concert venues, stadiums, events or theme parks. They can also be used as part of Blue Badge and housing priority applications to confirm disabilities.“
Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.