Disability medical letter
£49.00
Same-day disability medical letter, required to confirm a disability and its impact on your day-to-day life.
In stock
About this medical letter
Disability medical letter
If you or your child has a disability, whether visible or hidden, you may need a letter confirming your medical condition as proof when seeking support or accommodations. This can include housing applications, airport assistance, and access to events or theme parks. Hidden disabilities, such as chronic pain, mental health conditions, or neurological disorders, are just as valid and may also require documentation.
Our doctors can provide a same-day disability letter that outlines your condition and its impact on daily life. Complete online assessment, GP verifies – get your certificate.
What will I receive?
You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:
- Your name and date of birth.
- Your medical disability and how it affects you.
- Signature and authorisation by one of our GMC-registered UK doctors.
- Contact details of ZoomDoc Health with a QR code enabling a verification check.
How to get a Disability medical letter online with ZoomDoc
Upload a video and complete a questionnaire
Upload by 9pm for same-day service. This should be a 30 second – 1 minute video describing your disabilities.
Doctor validates evidence
Our doctors will look over the evidence you provide.
Receive your letter, same day
You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.
Hidden Disabilities
What are hidden disabilities?
Hidden disabilities, also known as invisible disabilities, are conditions that are not immediately apparent to others but still significantly impact a person’s daily life. Examples include mental health disorders (like anxiety or depression), chronic illnesses (such as fibromyalgia or chronic fatigue syndrome), learning disabilities (like dyslexia), and neurological conditions (such as autism or ADHD).
Why would someone with a hidden disability need a medical letter?
People with hidden disabilities may need a medical letter to verify their condition when requesting accommodations or support. Since these disabilities are not visible, organisations may require proof of the condition to provide appropriate assistance or access, such as in housing, at the airport, or for special provisions at events.
What will I need to supply?
To allow us to assess your condition and issue a medical certificate, we will require the following information:
- A photo of your passport or driving license
- Your completed online medical form
- A 30-second to 1-minute video explaining how your disability affects you
- Your digital Summary Care Record or a doctor’s letter confirming your medical disability
- Details of your regular Doctor (if you have one)
Some of our Doctors
Experienced UK GMC-Registered doctors – caring, supportive, and dedicated to providing exceptional care.
Trusted, regulated and secure
We are regulated by the Care Quality Commission and all our doctors are General Medical Council registered
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Disability Letter
I requested a disability letter at around 10pm at night to help with a blue badge application as the waitlist for letters with my GP was weeks. Zoom doc completed my request by 9:30am the following morning.
Date of experience: December 06, 2022
Natasha, GB
Timely review & response upon...
Timely review & response upon submitting the required documents. The most inspiring is responding to telephone calls.
Date of experience: December 15, 2022
Ponnuswamy Lakshmanan, GB
10/10
I needed a letter for my assistance dog so that I could be allowed access, ZoomDoc was super helpful and got me my doctor's note ASAP. Thank you :)
Date of experience: December 20, 2022
A.C.E, GB
Very efficient
Very efficient, got the result the same day, great communication and very helpful all the time. I have a disability and I must say I am very happy the way I was treated. Great customer service. Recommended 100%. Thank you!
Date of experience: March 19, 2022
David Sanchez, GB
Frequently Asked Questions
What will happen after I purchase a disability medical letter?
After purchase we will provide you with your unique certificate booking reference number, which will allow you to upload your medical evidence.
Once uploaded, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.
Once validated, we will send your disability medical letter to you by email and SMS.
What medical evidence do I require?
We will require you to:
✓ Upload a photo of your passport or driving license
✓ Complete a medical questionnaire
✓ Upload your digital Summary Care Record or a doctor’s letter confirming your medical disability
✓ Upload a short video (on your mobile) explaining why you need a disability medical letter
Why are there QR codes on medical letters?
Our medical letters have QR codes that can be scanned to verify the document's authenticity.
Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.
Do you provide refunds?
We only provide full refunds if we are unable to provide a medical letter.
Once our doctors have provided a medical letter, we are unable to process a refund.
When will I receive my disability medical letter?
Our team will review your evidence and provide your letter on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).
Who signs the disability medical letter?
Our UK doctors at ZoomDoc Health sign your disability medical letter.
We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.
How long is it valid for?
Our disability medical letters are valid for up to 1 year.
After this time, our Doctors are required to reassess your medical conditions and disabilities.
How Do I Get Proof of Diagnosis UK?
You can request a proof of diagnosis from your doctor which is required to obtain a disability medical letter. A proof of diagnosis will be a record of the care or treatments you have received from your doctor for specific conditions.
What Can be Used as Proof of Disability?
A disability medical letter can be used as proof of your disability and used as evidence for a number of reasons, for instance, your job may need to make reasonable adjustments to your condition, for which they may require proof of disability.
Getting a same-day disability letter is the fastest and easiest way to obtain legally admissible proof of your condition.
What Conditions are Classed as a Disability?
Disability is defined under the Equality Act 2010, which states a person is considered disabled if they have a physical or mental impairment that has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.
A few examples of recognised disabilities include:
- Physical disabilities such as mobility impairments, chronic pain conditions, or visual or hearing impairments.
- Mental health conditions such as depression, anxiety disorders, bipolar disorder, or schizophrenia.
- Neurological conditions such as multiple sclerosis, Parkinson's disease, epilepsy, or cerebral palsy.
- Learning disabilities such as dyslexia, dyspraxia, or autism spectrum disorders.
- Long-term health conditions such as HIV/AIDS, cancer, diabetes, or chronic fatigue syndrome (CFS/ME).If you suffer from any of the above conditions, or other conditions classed as disabilities, then you may require a disability medical letter to ensure you can provide proof of your condition if required.
Get in touch
We’re happy to help
If you have any queries please check our list of frequently asked questions or get in touch with one of our experts who will be happy to help.
”We understand that confirming and proving you or your child has a disability is not always that simple. Our disability medical letter will confirm the disability and how it affects you or your child from day to day. Our medical letters all have QR codes, which make it easy to confirm validity when provided to airports, concert venues, stadiums, events or theme parks. They can also be used as part of Blue Badge and housing priority applications to confirm disabilities.“
Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.