Disability Access


In stock & Free Delivery

Disability Access Medical Letter

QR Code to Verify & Confirm Validity

 No Appointment Necessary. Simple Questionnaire 

Same Day Medical Letter [9am – 9pm]


In stock

About this medical letter

Disability Access Medical Letter

If you or your child has a disability, our team of Doctors can provide a same day medical letter to provide confirmation of the disability and explain the difficulties that you have day to day.

Our digital letter can be used and provided upon request to Airports, Concert Venues, Stadiums, Events to Theme Parks.


  • Simple: 3 mins online form, no appointment required
  • Speedy: Get your Letter within a few hours
  • Verifiable: QR Code on every Doctors Letter
  • UK Doctors: GMC Registered Doctor Signed Letters
  • Inclusive: for Adults and Children
  • Fair: Full refund if we are unable to provide a Letter 


How does it work?

We know it is not always that simple to get a Doctors Letter or Certificate to confirm a disability, so we have simplified the process.

Following purchase of this Medical letter, you will be guided to upload your medical evidence. This is all undertaken via a simple questionnaire.

As part of your evidence, you will need to upload a short 30 second to 1 minute video from your mobile phone, explaining why you require this disability Medical Letter.

Your evidence is reviewed by our team of Doctors and we then issue you with your Medical letter. If our Doctors have any further questions or concerns they may give you a quick call – it is that simple.

All of our Doctor Letters are on company headed paper, with the doctors full name and GMC registration number. They are also QR coded to enable a validity check by airports, theme parks, stadiums or events.

*Please always check with a venue prior to using your medical letter. Some venues have their own specific requirements for disability access.


Your Disability Access Medical Letter:
Medical Information Requested

 A Photo / Image of your Passport or Drivers License 

 The type of disability 

 A 30 sec to 1 min video explaining the disability 

 How the disability affects you

 A doctors letter or health record summary confirming the disability

✓ Your regular NHS GP details (if you have one)



Medical Letters – Digital PDF & On Mobile



When to test


Any Questions?

If you have any queries please check our list of frequently asked questions or get in touch with one of our experts who will be happy to help.

Frequently Asked Questions

  • What will happen after I purchase a Disability Access Medical Letter

    After purchase we will provide you with your unique certificate booking reference number to allow you to upload your medical evidence.

    Once you have uploaded your medical evidence, our team of Doctors will review it on the same day 9am-9pm (7 days a week).

    Once validated - we will send you your Medical Certificate by email and sms.

    Our Doctors may call you if they have any questions.

  • What medical evidence do I require?

    We will require you to:

    ✓  Upload Photo / Image of your Passport or Drivers License

    ✓ Complete a medical questionnaire

    ✓  Upload a short Video (on your mobile) explaining the reasons why you need a disability access medical letter

  • QR Codes on Letters?

    Our Medical Letters have QR codes that can be scanned to verify the documents authenticity at any time.

    When the QR code is scanned - it loads a portal to review your Letter online and confirms all of your personal details within the Letter.

  • Do you provide a refund?

    We only provide full refunds if we are unable to provide a Medical Letter.

    After we have provided a medical letter we are unable to process a refund.

  • When will I receive my Letter?

    Our team will review your evidence and provide you with your letter on the same day that evidence has been uploaded between 9am-9pm GMT [7 days a week.]

  • Who signs the Medical Letter?

    Our UK Doctors at ZoomDoc Health sign your Medical Letter.

    We are a regulated, UK regulated healthcare service.

    All of our Doctors are registered with the UK General Medical Council.

” Our amazing 5 star Trustpilot reviews are testament to the high quality service that our team of Doctors provide. We understand that confirming and proving that you or your child has a disability is not always that simple. Our disability access letter will confirm the disability and how it affects you or your child.  Our Medical letters all have QR codes that make it easy to confirm validity when provided to Airports, Concert Venues, Stadiums, Events or Theme Parks. “

Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.

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