Gym and health club cancellation certificate
Availability: UK and International
Same-day gym and health club cancellation certificate, required to suspend or cancel your membership due to a medical condition.
About this medical letter
Gym and health club cancellation certificate
If you have been sick, injured or you have a health condition that has affected your ability to exercise, you may require a medical certificate to suspend or cancel your gym or health club membership.
By uploading video evidence, our doctors can provide you with a same-day gym and health club cancellation certificate that will confirm your medical condition and that suspension or cancellation is advised. No appointment is needed – simply apply online.
What will I receive?
You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:
- Your name and date of birth.
- The sickness, injury or medical condition that has impacted your membership.
- Whether you wish to suspend or cancel your membership.
- When symptoms started and if they are ongoing or if you are now recovered.
- Signature and authorisation by one of our GMC-registered UK doctors.
- Contact details of ZoomDoc Health with a QR code enabling a verification check.
How does it work?
Following the purchase of your gym and health club cancellation certificate, you will be asked to complete a short online form. This includes uploading a 30-second to 1-minute video to explain your symptoms.
Your evidence is then reviewed by our doctors, prior to issuing you with your medical certificate. If our doctors have any further questions, they may give you a quick call.
Accepted worldwide, this digital PDF letter is signed by a UK-registered doctor and includes a QR code enabling verification.
Our simple online process:
What will I need to supply?
To allow us to assess your condition and issue a medical certificate, we will require the following information:
- A photo of your passport
- Confirmation of when your sickness or condition started
- Whether your sickness is ongoing, or you are now recovered
- A 30-second to 1-minute video describing your medical symptoms
- Details of your regular NHS GP (if you have one)
When to test
Gym membership cancellation
Needed to cancel my gym membership as I was tied into a year contract so used my asthma as reason but my doctors advised 8-10 week lead time for a letter. Found zoomdoc and they literally turned it around in 10 minutes. Quick questionnaire and video and bosh, had certificate in email in 10 minutes. Quick, efficient, amazing. Highly recommend
Date of experience: January 11, 2023
Amazing legit company!!
A big big thank you to Neil Taub for taking the time to explain to me and my husband on what to do about purchasing a gym membership cancellation request letter. Our Gym were refusing to cancel our contract without a valid GP letter stating we would no longer be able to use the club due to my husbands health. Our usual GP was going to charge us £50 and a 4 week wait. I contacted Neil and he told me it was £40 for the letter and the doctor would view it within a couple of hours. We received the letter the next day early in the morning as we submitted our video and documents late in the evening. Highly recommend this company!! And if you get Neil you're lucky! Very friendly and helpful man. Thanks again Neil and Dr Kenny!!
Date of experience: June 08, 2023
Stephanie H, GB
Frequently Asked Questions
What will happen after I purchase a gym and health club cancellation certificate?
After purchase, we will provide you with your unique certificate booking reference number, which will allow you to upload your medical evidence.
Once uploaded, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.
Once validated, we will send your gym and health club cancellation certificate to you by email and SMS.
What medical evidence do I require?
We will require you to:
✓ Upload a photo of your passport
✓ Complete a medical questionnaire
✓ Upload a short video (on your mobile) explaining the reasons why you need a gym and health club cancellation certificate
Why are there QR codes on medical letters?
Our medical letters have QR codes that can be scanned to verify the document's authenticity.
Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.
Do you provide refunds?
We only provide full refunds if we are unable to provide a medical letter.
Once our doctors have provided a medical letter, we are unable to process a refund.
When will I receive my gym and health club cancellation certificate?
Our team will review your evidence and provide your certificate on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).
Who signs my gym and health club cancellation certificate?
Our UK doctors at ZoomDoc Health sign your gym and health club cancellation certificate.
We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.
”Our amazing 5-star Trustpilot reviews are testament to the high quality of service that our team of doctors provides. We are here to help with a same-day GP signed letter confirming that you need to suspend or cancel your gym or health club membership. Our medical certificates all have QR codes that make it easy to confirm their validity when provided to your gym or health club.“
Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.