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Medical exemption certificate


Same-day medical exemption certificate, required to confirm a health condition and its impact on your activities.

No appointment, upload video evidence - QR code confirmation - Same-day letter

In stock

In stock   |   Free Delivery

About this medical letter

Get an online Medical Exemption Certificate for many conditions and exemptions

Medical exemption certificate

If you are unable to complete certain activities, requirements or commitments for medical reasons, you may require an exemption certificate as evidence.

Our doctors can provide you with a same-day medical certificate that will confirm your sickness or medical condition and its impact on your activities. No appointment is needed – simply apply online.


What will I receive?

You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:

  • Your name and date of birth.
  • The sickness or medical condition and its impact on your activities.
  • Signature and authorisation by one of our GMC-registered UK doctors.
  • Contact details of ZoomDoc Health with a QR code enabling a verification check.



Important – our medical exemption certificates

Some specific exemptions that we can provide this medical certificate for include:

  • School shoe-wear exemption
  • School activity medical exemption
  • Shaving exemption
  • Mask exemption


Please note: Without verifiable proof of a clinical indication for exemption, our doctors will be unable to provide this certificate. Our medical exemption certificate expires 12 months after issue.

Important: ZoomDoc Doctors are unfortunately not able to provide any medical exemption letter for court or legal related matters.


How to get a Medical exemption certificate online with ZoomDoc

Upload a video and complete a questionnaire

Upload by 9pm for same-day service. This should be a 30 second – 1 minute video describing your medical symptoms.

Doctor validates evidence

Our doctors will look over the evidence you provide.

same day turn around

Receive your letter, same day

You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.


What will I need to supply?

To allow us to assess your condition and issue a medical certificate, we will require the following information:

  • A photo of your passport or driving license
  • Your completed online medical form
  • Your digital Summary Care Record or a doctor’s letter confirming the medical reason for exemption
  • A 30-second to 1-minute video explaining why you need the certificate
  • Details of your regular Doctor (if you have one)




When to test


Frequently Asked Questions

  • What will happen after I purchase a medical exemption certificate?

    After purchase we will provide you with your unique certificate booking reference number, which will allow you to upload your medical evidence.

    Once uploaded, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.

    Once validated, we will send your medical exemption certificate to you by email and SMS.

  • What medical evidence do I require?

    We will require you to:

    ✓  Upload a photo of your passport or driving license
    ✓ Complete a medical questionnaire
    ✓ Upload your digital Summary Care Record or a doctor’s letter confirming the medical reason for exemption

  • Why are there QR codes on medical letters?

    Our medical letters have QR codes that can be scanned to verify the document's authenticity.

    Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.

  • Do you provide refunds?

    We only provide full refunds if we are unable to provide a medical letter.

    Once our doctors have provided a medical letter, we are unable to process a refund.

  • When will I receive my medical exemption certificate?

    Our team will review your evidence and provide your certificate on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).

  • Who signs the medical exemption certificate?

    Our UK doctors at ZoomDoc Health sign your medical exemption certificate.

    We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.

Get in touch
We’re happy to help

If you have any queries please check our list of frequently asked questions or get in touch with one of our experts who will be happy to help.

”Our amazing 5-star Trustpilot reviews are testament to the high-quality service that our doctors provide. If you have a medical condition that impacts your activities or commitments, our doctors can review your medical case and provide an exemption certificate. Our medical certificates and letters all have QR codes that make it easy to verify and confirm their validity.“

Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.

In stock

In stock   |   Free Delivery