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Housing support medical letter


Same-day housing support medical letter, required to confirm a condition, and how your housing or living environment impacts you on a day-to-day basis.

No appointment, upload video evidence - QR code confirmation - Same-day letter

In stock

In stock   |   Free Delivery

About this medical letter

Housing support Medical Letter



Housing Support medical letter

If either you or your child has a disability or medical condition and you are applying for specific housing on medical grounds or if your health condition that is exacerbated and impacted by your current housing situation [i.e mould or damp conditions] our doctors can provide a supporting medical letter with both confirmation and housing support requirements that are required on medical grounds.

Our doctors can provide you with a same-day medical letter that will confirm your health condition and how your current housing and living enviroment impacts on your day-to-day basis. No appointment is needed – simply apply online.


What will I receive?

You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:

  • Your name and date of birth
  • Your medical disability, health conditions and how they affects you
  • The impact of your current housing on your health
  • The housing support that your require
  • Signature and authorisation by one of our GMC-registered UK doctors.
  • Contact details of ZoomDoc Health with a QR code enabling a verification check by your council, housing association or private landlord.


How to get a Housing support medical letter online with ZoomDoc

Upload a video and complete a questionnaire

Upload by 9pm for same-day service. This should be a 30 second – 1 minute video describing your medical conditions and housing impact.

Doctor validates evidence

Our doctors will look over the evidence you provide.

same day turn around

Receive your letter, same day

You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.


What will I need to supply?

To allow us to assess your condition and how it is exacerbated or impacted by your current housing, we will require the following information:

  • A photo of your passport or driving license
  • Your completed online medical form
  • A 30-second to 1-minute video explaining how your disability affects you
  • Your digital Summary Health Care Record or a doctor’s letter confirming your medical condition or disability
  • Details of your regular NHS GP (if you have one)



When to test


Frequently Asked Questions

  • What will happen after I purchase a housing support medical letter?

    After purchase we will provide you with your unique certificate booking reference number, which will allow you to upload your medical evidence.

    Once uploaded, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.

    Once validated, we will send your disability medical letter to you by email and SMS.

  • What medical evidence do I require?

    We will require you to:

    ✓  Upload a photo of your passport or driving license

    ✓ Complete a medical questionnaire

    ✓  Upload your digital Summary Care Record or a doctor’s letter confirming your medical disability

    ✓  Upload a short video (on your mobile) explaining why you need a housing supportmedical letter

  • Why are there QR codes on medical letters?

    Our medical letters have QR codes that can be scanned to verify the document's authenticity.

    Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.

  • Do you provide refunds?

    We only provide full refunds if we are unable to provide a medical letter.

    Once our doctors have provided a medical letter, we are unable to process a refund.

  • When will I receive my housing support medical letter?

    Our team will review your evidence and provide your letter on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).

  • Who signs the housing support medical letter?

    Our UK doctors at ZoomDoc Health sign your disability medical letter.

    We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.

Get in touch
We’re happy to help

If you have any queries please check our list of frequently asked questions or get in touch with one of our experts who will be happy to help.

”We understand that accessing medical letter for housing support from your NHS GP is not always that simple. Our housing support medical letter will confirm the disability or condition that you have and how your housing situation impacts your health from day to day. Our medical letters all have QR codes, which make it easy to confirm validity when provided to councils or landlords.“

Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.

In stock

In stock   |   Free Delivery