Injury and accident confirmation letter
£49.00
Same-day medical letter, required to confirm a recent injury or accident and its impact on your health.
In stock
About this medical letter
Injury and accident confirmation letter
If you have recently been injured or had an accident at home, work or on holiday, or you have been involved in a road traffic accident, your insurance or workplace may require a medical letter as evidence.
Our doctors can provide you with a same-day medical letter that will confirm the injury or accident that has occurred and its impact on you. Complete online assessment, Doctor verifies – get your letter.
What will I receive?
You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:
- Your name and date of birth.
- Confirmation of your injury or accident.
- Details of your sustained injuries, and how, when and where they occurred.
- Signature and authorisation by one of our GMC-registered UK doctors.
- Contact details of ZoomDoc Health with a QR code enabling a verification check.
How to get a Injury and accident confirmation letter online with ZoomDoc
Upload a video and complete a questionnaire
Upload by 9pm for same-day service. This should be a 30 second – 1 minute video.
Doctor validates evidence
Our doctors will look over the evidence you provide.
Receive your letter, same day
You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.
What will I need to supply?
To allow us to assess your condition and issue a medical letter, we will require the following information:
- A photo of your passport, driving license or workplace ID
- Your completed online medical form
- A 30-second to 1-minute video describing how, when and where your injury or accident was sustained
- Whether you have ongoing symptoms, or you are now recovered
- Details of your regular NHS GP (if you have one)
An accident medical certificate
An accident medical certificate is an official document from a GP confirming injuries sustained in an accident and your fitness for work or daily activities. ZoomDoc offers quick, online GP-signed accident certificates to support insurance claims, work absence, or legal matters-issued the same day without a clinic visit.
Some of our Doctors
Experienced UK GMC-Registered doctors – caring, supportive, and dedicated to providing exceptional care.
Trusted, regulated and secure
We are regulated by the Care Quality Commission and all our doctors are General Medical Council registered
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Amazingly helpful doctors
Amazingly helpful doctors, who were genuinely sympathetic and showed great empathy. I needed their help and they were there. I would recommend ZoomDoc to anyone.
Date of experience: July 31, 2025
MICHAEL, GB
Quick and efficient service
Quick and efficient service. I just sent everything through and received a call from a lovely doctor who wanted to clarify a few issues, she gave me some advice and had the certificate within the hour.
Date of experience: July 21, 2025
Nicola Williams, GB
I've used zoomdoc twice recently for…
I've used zoomdoc twice recently for myself and my child since my own GP takes forever to get round to sorting private letters and forms etc, plus they charge a lot. I've been extremely pleased with the service and received my documents within 1-2 hours for each application. It was super easy to apply and convenient, no waiting around and the prices are very competitive. Would highly recommend. Customer service was also super speedy and helpful when I emailed about something.
Date of experience: July 15, 2025
Rebecca S., GB
Quick fast service
Quick fast service. Easy process. Local doctors did not supply the letter needed, to travel. Family members have also used Zoom Doctors too. Highly recommended!
Date of experience: February 25, 2025
Helen Askew, GB
Exceeded my expectations!!
I was hesitant to use this instead of my usual GP, however the service was impeccable. I submitted a request for a GP referral at about 10pm in the evening, and I received a notification that my referral letter was ready around 9am in the morning!
Surely exceeded my expectations!
Date of experience: April 12, 2025
Irene D., GB
A really good experience
A really good experience! Good value for money. The professionals were dedicated and caring.
Date of experience: May 26, 2025
ElyUK, GB
ZoomDoc Health Came Through For Us!!
ZoomDoc Health provided the services effectively and efficiently. You provide the proper information, they provide the appropriate services promptly!!
Being from the U.S., I would definitely use ZoomDoc again!
Date of experience: June 09, 2025
Joe Brad, US
Frequently Asked Questions
What will happen after I purchase an injury and accident confirmation letter?
After purchase we will provide you with your unique certificate booking reference number, which will allow you to upload your medical evidence.
Once uploaded, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.
Once validated, we will send your injury and accident confirmation letter to you by email and SMS.
What medical evidence do I require?
We will require you to:
✓ Upload a photo of your passport, driving license or workplace ID
✓ Complete a medical questionnaire
✓ Upload a short video (on your mobile) explaining how, when and where your injury or accident was sustained
Why are there QR codes on medical letters?
Our medical letters have QR codes that can be scanned to verify the document's authenticity.
Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.
Do you provide refunds?
We only provide full refunds if we are unable to provide a medical letter.
Once our doctors have provided a medical letter, we are unable to process a refund.
When will I receive my injury and accident confirmation letter?
Our team will review your evidence and provide your letter on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).
Who signs the injury and accident confirmation letter?
Our UK doctors at ZoomDoc Health sign your injury and accident confirmation letter.
We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.
Doctor’s note for car accident – online GP-signed sick notes
If you’ve been involved in a car accident and need time off work, ZoomDoc can provide a GP-signed doctor’s note for a car accident to confirm your condition and support your absence. This medical note can also be used for insurance claims and employer documentation. Our service is fast, fully online, and doesn’t require an in-person visit—helping you get the support you need during recovery.
Get in touch
We’re happy to help
If you have any queries please check our list of frequently asked questions or get in touch with one of our experts who will be happy to help.
”Our amazing 5-star Trustpilot reviews are testament to the high quality of service that our team of doctors provides. We know that getting medical proof of injuries after an accident can often prove difficult. So we have simplified the process to enable our patients to upload video evidence and images confirming their injuries after a recent accident or injury. All our medical letters have QR codes that make it easy to confirm their validity when provided to your workplace or insurance company.“
Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.