platform for NHS GP practices
A pioneering platform designed to transform how NHS GP practices deliver private, non-NHS medical certificates.
platform for NHS GP practices
A pioneering platform designed to transform how NHS GP practices deliver private, non-NHS medical certificates.
Innovation for NHS GP practices – in partnership with 
Revolutionising non-NHS Medical Certificates & Doctors’ Letters
Zoomdoc PRO is a secure, intuitive platform built and designed for NHS GP Practices.
Our pioneering ZoomDoc Pro platform transforms how NHS GP practices deliver private, non-NHS medical certificates. In partnership with HCL Federation, we enable practices to offer patients an efficient, online, and compliant service — without the need for appointments.
Designed and built by UK doctors for UK doctors, ZoomDoc Pro ensures GPs can deliver private medical certificates with rapid turnaround times- while maintaining the highest standards of quality, compliance, and patient care.
How ZoomDoc Pro Works
ZoomDoc Pro offers an intuitive, fully-managed platform that connects patients and GP practices in a streamlined, secure way.
- For Patients:
Select from a wide range of private letters and certificates, submit your medical details and pay online. Select from fit-to-fly, sickness, and housing letters to visa medicals and vaccine exemptions — all without an appointment. - For Practices:
Choose to issue certificates directly through your NHS GPs, or outsource them securely to ZoomDoc’s own UK-registered doctors, freeing up valuable clinical time while maintaining practice oversight.
Zoomdoc PRO offers an extensive range of medical certificates to your patients, including:
Fit-to-work certificates
Chickenpox recovery certificates
Fit-to-cruise certificates
Pregnancy Fit to Fly certificates
Holiday Cancellation certificates
Travel with medication certificates
Vaccine Exemption certificates including Yellow Fever
Housing support medical letter
Disability medical letter
Medical letter for a Blue Badge
Private GP sickness letter
Address Confirmation Letter
Secure Payments & Customisable Dashboards
Built for Quality, Compliance & Growth.
Our platform combines powerful features designed specifically for NHS GP practices:
- Integrated payment systems with transparent tracking and reconciliation
- Secure dashboards for managing certificates, payments, and patient requests
- Customisable workflows tailored to each practice’s setup and branding
ZoomDoc Pro is DTAC-certified, ISO 27001-accredited, and compliant with NHS Digital standards, ensuring full data protection and reliability across every transaction.
Streamlined Management for Private Services
Take, track, and manage all non-NHS medical payments effortlessly.
ZoomDoc Pro simplifies private service management, giving GP practices the tools to modernise, boost revenue, and improve patient satisfaction — all within a compliant digital environment. Practices can:
- Accept and process payments directly through the platform
- Track certificate requests and completions in real time
- Access detailed analytics to monitor service performance
- Integrate seamlessly with existing workflows and systems
This enables GPs to focus on patient care while benefiting from enhanced administrative efficiency.
Get in touch
Discover how we can support your practice’s private service growth.
We’re passionate about helping NHS GP practices modernise and scale their private medical services securely and efficiently.
If you’d like to explore how ZoomDoc Pro can support your team and patients, please get in touch with our dedicated partnerships team today.
ZoomDoc Office
support@zoomdoc.com
+44 (0)207 993 2292