Pre-Employment & New Starter

Pre-Employment and New Starter Certificate

 

If you’re starting a new job, your employer may require a pre-employment fitness to work certificate to confirm that you are medically fit to safely perform your role. This is commonly requested for a wide range of positions including security staff, supermarket and retail workers, office and desk-based employees, finance and banking professionals, IT and remote workers, customer service teams, education support staff, and hospitality reception roles.

With ZoomDoc Health, you can obtain a same-day digital fit-to-work certificate online—with no GP appointment required. Simply complete our secure online assessment, upload a short video, and one of our UK-registered NHS doctors will review your submission and issue your certificate—often within hours, ready to send directly to your employer.

What will I receive?

You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:

• Your full name, date of birth, and workplace
• A formal statement confirming that you are fit to work
• Signature and authorisation from a GMC-registered UK doctor
• ZoomDoc Health contact details
• A QR verification code for instant employer validation

 

 

How to get a Pre-Employment & New Starter Certificate online with ZoomDoc

Upload a video and complete a questionnaire

Upload by 9pm for same-day service. This should be a 30 second – 1 minute video.

Doctor validates evidence

Our doctors will look over the evidence you provide.

Receive your letter, same day

You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.

 

Roles That Commonly Require a New Starter Medical Certificate

Pre-employment and fit-to-work medical certificates are commonly requested across a wide range of low-risk roles, including:

• Security & Surveillance: security guards, CCTV operators, concierge and front-of-house security

• Retail & Supermarkets: checkout staff, stock assistants, retail advisors, supervisors, online order fulfilment

• Office & Desk-Based Work: administrators, receptionists, call centre staff, data entry, HR and payroll assistants

• Finance & Professional Services: accountants, bank staff, analysts, insurance and compliance roles

• Technology & Remote Work: IT support, software developers, digital marketers, designers, remote workers

• Education (Non-Clinical): teaching assistants, school administrators, tutors

• Hospitality & Facilities: hotel receptionists, reservations staff, facilities coordinators

These roles often require medical clearance to ensure employees are fit for work, meet workplace health and safety standards, and can safely perform their duties.

Olympics Fit-to-Work Certificate

If your role requires certification for high-profile or international events, you may be interested in the dedicated “Olympics / Fit-to-Work Certificate”. For example, ZoomDoc offers a Winter Olympics Fit-to-Work Certificate, designed to meet the standards needed for major events such as the Milano‑Cortina 2026 Winter Olympic & Paralympic Games.

Important – our pre-empolyment certificate

Our innovative online service to provide work medical certificates can only be provided for workplace roles that are deemed low risk. A role with increased potential dangers will require a face-to-face assessment with a medical practitioner to check your heart, lungs and blood pressure, and to arrange eye and visual checks.

Some of the roles for which we cannot provide fit-to-work notes include:

Please can contact our expert team today if you are unsure whether you can receive a pre-employment medical certificate from ZoomDoc. We offer a full refund service if we cannot provide a certificate for any reason.

If you need a sick note – please look at our work sickness medical letter page.