Medical Letter – Gym & Health Club
✓ Medical Letter – Gym & Health Club Cancellation
✓ QR Code to Verify & Confirm Validity
✓ No Appointment required. Simple Questionnaire
✓ Same Day Medical Certificate [9am – 9pm]
About this test
Medical Letter – Gym & Health Club
If you have been unwell or have a health condition that has affected or impacted your ability to exercise at your gym or health club and need to suspend or cancel your membership, our Doctors can issue you a same-day Medical Letter & Certificate confirming the medical reasons for cancellation.
Our Medical Certificates will also confirm the condition, symptoms or issue that requires you to cancel or suspend your membership.
- Simple: 3 mins online form, no appointment required
- Speedy: Get your letter within a few hours
- Verifiable: QR Code on every Letter
- UK Doctors: GMC Registered Doctor signed letters
- Inclusive: for Adults and Children
- Fair: full refund if we are unable to provide a letter
How does it work?
We know it is not always that simple to get a Doctors Letter or Certificate to confirm your illness or reason for cancellation so we’ve simplified this process.
Following purchase of this Medical Certificate, you will be guided to upload your medical evidence. This is all undertaken via a simple questionnaire.
You will then be required to upload a short 30 sec to 1 min video from your mobile phone, explaining why you require this Medical Certificate.
Your evidence is reviewed by our team of Doctors and we then issue you with your medical certificate letter. If our Doctors have any further questions they may give you a quick call. It is that simple.
All of our Certificates and Letters are Digital & PDF documents, with your Doctors full name and GMC registration number. They are individually QR coded to enable a validity check by your health club or gym.
What is on your Certificate:
✓ Your Full Name and Date of Birth
✓ When your symptoms started
✓ Medical Issue or Illness that requires you to cancel or suspend your Membership
✓ If you want to Cancel or Suspend your membership
✓ Date of Submission & Validation of your Evidence
Medical Information Requested
✓ A Photo / Image of your Passport
✓ When your illness or condition started
✓ A 30 sec to 1 min video describing in your own words the reason you require a letter
✓ If your condition or illness is ongoing
✓ Your regular NHS GP details (if you have one)
When to test
Frequently Asked Questions
What will happen after I purchase a Medical Certificate?
After purchase we will provide you with your unique certificate booking reference number to allow you to upload your medical evidence.
Once you have uploaded your medical evidence, our team of Doctors will review it on the same day 9am-9pm (7 days a week).
Once validated - we will send you your Medical Certificate by email and sms.
Our Doctors may call you if they have any questions.
What medical Evidence do I require?
We will require you to:
✓ Upload Photo or Image of your Passport or Drivers License
✓ Complete a Medical Questionnaire
✓ Upload a short Video (on your mobile) explaining the reasons why you need a Medical Certificate to cancel or suspend your membership
QR Codes on Certificates?
Our Medical Certificates have QR codes that can be scanned to verify the documents authenticity at any time.
When the QR code is scanned - it loads a portal to review your Certificate online and confirms all of your personal details within the certificate.
Do you provide a refund?
We only provide full refunds if we are unable to provide a medical certificate.
After we have provided a medical certificate we are unable to process a refund.
When will I receive my Certificate?
Our team will review your evidence and provide you with your certificate on the same day that evidence has been uploaded between 9am-9pm GMT [7 days a week.]
Who signs the Medical Certificate?
Our UK Doctors at ZoomDoc Health sign your Medical Certificate.
We are a regulated, UK regulated healthcare service.
All of our Doctors are registered with the UK General Medical Council.
” Our amazing 5 Star Trustpilot reviews are testament to the high quality service that our team of Doctors provide. We are here to help with a same day GP signed letter confirming that you need to suspend or cancel your gym or health club membership. Our Medical certificates all have QR codes that make it easy to confirm validity when provided to your gym or health club. “
Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.