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Event & Activity Cancellation


 No Appointment Required. Upload Medical Evidence 

✓ QR Code Verification

 Same Day Medical Letter [9am – 9pm]

In stock

In stock   |   Free Delivery

About this medical letter

Medical Letter – Event or Activity Cancellation


If you have been unwell or have a health condition that has affected or impacted your ability to attend an event or partake in an activity, our Doctors can issue you a same-day Medical Event Cancellation Letter confirming the medical reasons for cancellation. No appointment is required.

Our Medical Certificates & Letters will also confirm if the condition, symptoms or issue that requires you to cancel your plans are ongoing or resolved.



  • Simple: 3 mins online form. No appointment required
  • Speedy: Get your Letter within a few hours
  • Verifiable: QR Code on every Doctors Letter
  • UK Doctors: Registered UK Signed Doctor Letters
  • Inclusive: For Adults and Children
  • Fair: Full refund if we are unable to provide a Letter 
Our Doctors at ZoomDoc have revolutionised same day Medical Letters & Certificates.

Event and Activity Cancellation Medical Letter


How does it work?


Following purchase of this Medical Letter, you will be guided to upload your medical evidence. This is undertaken via a simple questionnaire and then uploading a 30 second to 1 minute video from your mobile phone – explaining your medical symptoms which requires you to cancel an event. 

Your evidence is then reviewed by our team of UK Doctors prior to issuing you with your Medical Letter. If our Doctors have any medical questions, they may give you a quick call – it is that simple.

All of our Doctors Letters & Certificates are Digital PDF documents that can be downloaded, emailed and printed. 


What is on your Letter:

Medical Information Required

 A Photo / Image of your Passport 

 When your illness or condition started

 A 30 sec to 1 min video describing in your own words the problem

 If your condition or illness is ongoing or completed

✓ Your regular NHS GP details (if you have one)




When to test


Any Questions?

If you have any queries please check our list of frequently asked questions or get in touch with one of our experts who will be happy to help.

Frequently Asked Questions

  • What will happen after I purchase a Medical Letter for an Event or Activity Cancellation

    After purchase we will provide you with your unique letter booking reference number to allow you to upload your medical evidence.

    Once you have uploaded your medical evidence, our team of Doctors will review it on the same day 9am-9pm (7 days a week).

    Once validated - we will send you your Medical Letter by email and sms.

    Our Doctors may call you if they have any questions.

  • What medical evidence do I require?

    We will require you to:

    ✓  Upload Photo / Image of your University or College ID or Passport

    ✓ Complete a medical questionnaire

    ✓  Upload a short Video (on your mobile) explaining the reasons why you need a Medical Letter for cancellation

  • QR Codes on Certificates?

    Our Medical Letters & certificates all have QR codes that can be scanned to verify the documents authenticity at any time.

    When the QR code is scanned - it loads a portal to review your Medical Letter online and confirms all of your personal details within the Letter or Certificate.

  • Do you provide a refund?

    We only provide full refunds if we are unable to provide a medical letter.

    After we have provided a medical letter or certificate we are unable to process a refund.

  • When will I receive my Letter?

    Our team will review your evidence and provide you with your letter on the same day that evidence has been uploaded between 9am-9pm GMT [7 days a week].

  • Who signs the Medical Letter?

    One of our Doctors at ZoomDoc Health will sign your Medical Cancellation Letter.

    We are a Healthcare Service that is regulated and monitored in the UK and all of our Doctors are registered with the General Medical Council.

” Our Amazing 5 Star Trustpilot reviews are testament to the high quality service that our team of Doctors provide. We know that it can often find be difficult to access doctors for Medical Letters when requested by either insurance companies or event or activity organisers. Our medical certificates and letters all have QR codes that make it easy to confirm their validity when provided. “

Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.