Travel & Holiday Cancellation


In stock & Free Delivery

✓ Medical Letter – Travel & Holiday Cancellation

QR Code to verify & confirm validity

 No appointment necessary. Simple Questionnaire 

Same Day Medical Certificate [9am – 9pm]


In stock

About this certificate

Medical Certificate – Travel & Holiday Cancellation

If you have been unwell or have a health condition that has affected or impacted your travel or holiday plans, our Doctors can issue you a same-day medical letter for flight cancellation or any other travel-related items. No Appointment Required.

Our Medical Certificates & Letters will also confirm if the condition, symptoms or issue that requires you to cancel you holiday or travel plans are ongoing or resolved.


  • Simple: 3 mins online form. No appointment required
  • Speedy: Get your Letter within a few hours
  • Verifiable: QR Code on every Doctors Letter
  • UK Doctors: Registered UK Signed Doctor Letters
  • Inclusive: For Adults and Children
  • Fair: Full refund if we are unable to provide a Letter 
Our Doctors at ZoomDoc have revolutionised same day Medical Letters.


How does it work?

We know it is not always that simple to get a Doctors Letter to confirm your illness or reasons for cancellation of a holiday or travel plans, so we have simplified this process.

Following purchase of this Medical Letter, you will be guided to upload your medical evidence. This is all undertaken via a simple questionnaire and a short 30 sec to 1 min video uploaded from your mobile phone. All you will need to do is simply explain why you require this doctor’s note for travel cancellation.

Your evidence is then reviewed by our team of UK Doctors prior to issuing you with your Medical Letter. If our Doctors have any further questions, they may give you a quick call – it is that simple.

All of our Doctors Letters & Certificates are Digital PDF documents that can be downloaded, emailed and printed. 


What is on your Letter:
Travel and holiday medical cancellation letter
Medical Information Requested

 A Photo / Image of your Passport 

 When your illness or condition started

 A 30 sec to 1 min video describing in your own words the problem

 If your condition or illness is ongoing or completed

✓ Your regular NHS GP details (if you have one)



Medical Letters – Smart Digital PDF & On Mobile
Travel and Holiday Cancellation Doctors Letter

Holiday and Travel Cancellation Digital Doctors Letter & Portal



When to test


Any Questions?

If you have any queries please check our list of frequently asked questions or get in touch with one of our experts who will be happy to help.

Frequently Asked Questions

  • What will happen after I purchase a Medical Certificate for Travel & Holiday Cancellation

    After purchase we will provide you with your unique certificate booking reference number to allow you to upload your medical evidence.

    Once you have uploaded your medical evidence, our team of Doctors will review it on the same day 9am-9pm (7 days a week).

    Once validated - we will send you your Medical Certificate by email and sms.

    Our Doctors may call you if they have any questions.

  • What medical evidence do I require?

    We will require you to:

    ✓  Upload Photo / Image of your University or College ID or Passport

    ✓ Complete a medical questionnaire

    ✓  Upload a short Video (on your mobile) explaining the reasons why you need a Medical Certificate for holiday and travel cancellation

  • QR Codes on Certificates?

    Our Medical Certificates have QR codes that can be scanned to verify the documents authenticity at any time.

    When the QR code is scanned - it loads a portal to review your Certificate online and confirms all of your personal details within the certificate.

  • Do you provide a refund?

    We only provide full refunds if we are unable to provide a medical certificate.

    After we have provided a medical certificate we are unable to process a refund.

  • When will I receive my Certificate?

    Our team will review your evidence and provide you with your certificate on the same day that evidence has been uploaded between 9am-9pm GMT [7 days a week.]

  • Who signs the Medical Letter?

    One of our Doctors at ZoomDoc Health will sign your Medical and Holiday Cancellation Letter.

    We are a Healthcare Service that is regulated and monitored in the UK and all of our Doctors are registered with the General Medical Council.

” Our Amazing 5 Star Trustpilot reviews are testament to the high quality service that our team of Doctors provide. We know that it can often find be difficult to access doctors for Medical Letters when requested by either insurance companies and airlines. Our medical certificates and letters all have QR codes that make it easy to confirm their validity when provided. “

Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.

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