Injury and accident confirmation letter
Same-day medical letter, required to confirm a recent injury or accident and its impact on your health.
About this medical letter
Injury and accident confirmation letter
If you have recently been injured or had an accident at home, work or on holiday, or you have been involved in a road traffic accident, your insurance or workplace may require a medical letter as evidence.
Our doctors can provide you with a same-day medical letter that will confirm the injury or accident that has occurred and its impact on you. No appointment is needed – simply apply online.
What will I receive?
You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:
- Your name and date of birth.
- Confirmation of your injury or accident.
- Details of your sustained injuries, and how, when and where they occurred.
- Signature and authorisation by one of our GMC-registered UK doctors.
- Contact details of ZoomDoc Health with a QR code enabling a verification check.
How to get a Injury and accident confirmation letter online with ZoomDoc
Upload a video and complete a questionnaire
Upload by 9pm for same-day service. This should be a 30 second – 1 minute video.
Doctor validates evidence
Our doctors will look over the evidence you provide.
Receive your letter, same day
You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.
What will I need to supply?
To allow us to assess your condition and issue a medical letter, we will require the following information:
- A photo of your passport, driving license or workplace ID
- Your completed online medical form
- A 30-second to 1-minute video describing how, when and where your injury or accident was sustained
- Whether you have ongoing symptoms, or you are now recovered
- Details of your regular NHS GP (if you have one)
When to test
Frequently Asked Questions
What will happen after I purchase an injury and accident confirmation letter?
After purchase we will provide you with your unique certificate booking reference number, which will allow you to upload your medical evidence.
Once uploaded, our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week) – they may call you if they have any questions.
Once validated, we will send your injury and accident confirmation letter to you by email and SMS.
What medical evidence do I require?
We will require you to:
✓ Upload a photo of your passport, driving license or workplace ID
✓ Complete a medical questionnaire
✓ Upload a short video (on your mobile) explaining how, when and where your injury or accident was sustained
Why are there QR codes on medical letters?
Our medical letters have QR codes that can be scanned to verify the document's authenticity.
Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.
Do you provide refunds?
We only provide full refunds if we are unable to provide a medical letter.
Once our doctors have provided a medical letter, we are unable to process a refund.
When will I receive my injury and accident confirmation letter?
Our team will review your evidence and provide your letter on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).
Who signs the injury and accident confirmation letter?
Our UK doctors at ZoomDoc Health sign your injury and accident confirmation letter.
We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.
”Our amazing 5-star Trustpilot reviews are testament to the high quality of service that our team of doctors provides. We know that getting medical proof of injuries after an accident can often prove difficult. So we have simplified the process to enable our patients to upload video evidence and images confirming their injuries after a recent accident or injury. All our medical letters have QR codes that make it easy to confirm their validity when provided to your workplace or insurance company.“
Dr Kenny Livingstone. GP & ZoomDoc Chief Medical Officer.